PlaceXplore provides an online platform that connects service providers with Customers seeking to avail travel-related services and activities (collectively, the “Services”), which Services are accessible at Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23 AT2P Ireland and any other websites through which PlaceXplore makes the Services available (hereinafter referred to as “Platform”).
GENERAL
These Terms, along with the others found on our Platform, include our policy for acceptable use of PlaceXplore, its content, the content posted on PlaceXplore, your rights, obligations, and restrictions regarding your use of the Platform. By using PlaceXplore, you accept, without limitation or qualification, all the Terms applicable to the Platform, as amended from time to time. If you do not accept these Terms, you must discontinue use of PlaceXplore. By accepting these Terms, you are entering into a legally binding Agreement (“Agreement”) with us.
We may modify these Terms from time to time and such modification will be effective upon posting on the Platform. You agree to be bound to any changes to these Terms when you use the Platform after any such modification is posted. It is important that you review these Terms regularly to ensure you are updated as to any changes made. You must access our Privacy Policy detailed below.
We reserve the right, in our sole discretion, to terminate the access to the Platform and the related services or any portion thereof at any time, without notice to You.
KEY TERMS
“Account” shall mean the account created by the Customer on the Application for availing the Services provided by the Platform.
“Booking” shall mean a booking made by a Customer for Travel Agent’s services through the Platform.
“Booking Amount” shall mean the consideration paid by the Customer towards a Booking.
“Customer” shall mean a user booking Travel Agent services through the Platform.
“Law” or “Applicable Law” shall have the meaning ascribed to in Annexure-I hereto.
“Travel Partner” shall mean independent third parties providing Travel Partner Services to Customers.
“Travel Partner Services” shall mean the services provided to the Customer by the Travel Partner.
“We,” “Us,” “Our,” “Company” shall mean PlaceXplore, a company incorporated and registered in Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23 AT2P Ireland, having its place of business at Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23 AT2P Ireland.
ELIGIBILITY
You must be eligible under applicable laws to enter into a binding agreement. If you are not so eligible, do not use any of our Services.
REGISTRATION AS CUSTOMER
As part of the registration process and at any time thereafter, you may be required to provide and verify your e-mail address, name, mobile number, and an account password. Your account number and password form your credentials for accessing your account and the Services (“Credentials”) and must not be shared with any other natural or legal person. All data you provide shall be subject to the terms set forth in our Privacy Policy, and you represent and warrant that you have the absolute right and authority to provide such data to PlaceXplore.
If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or we have reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, we may, in our sole discretion, discontinue the provision of the Services to you.
...
COMMUNICATIONS
By availing our Services, you consent to receiving calls, messages, instant messages, and e-mails from us, and/or Travel Partners. In the event you use the Platform to make Bookings, we may contact you regarding the booking confirmation, cancellation, schedule change or for any other information relevant for the transaction. You may also be contacted by service providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this Agreement and all other policies followed by us. The sharing of the information provided by you is governed by the Privacy Policy.
...
TERMINATION
PlaceXplore reserves the right to suspend or terminate Customer’s access to the Platform and the Services with or without notice and to exercise any other remedy available under law, in cases where:
- The Customer breaches any terms and conditions of the Agreement.
- A third-party reports violation of any of its rights as a result of your use of the Services.
- PlaceXplore has reasonable grounds for suspecting any illegal, fraudulent, or abusive activity on the part of the Customer.
- PlaceXplore believes in its sole discretion that the Customer’s actions may cause legal liability for such Customer, other users, Travel Partners, or for PlaceXplore, or are contrary to the interests of the Platform.
...
CHOICE OF LAW AND DISPUTE RESOLUTION
These Terms shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of Ireland. Any dispute, controversy, or claim arising out of or relating to this contract, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with UNCITRAL Arbitration Rules as at present in force. The arbitration tribunal shall consist of one arbitrator. The seat and venue of the arbitration proceedings shall be Ireland. The language of the arbitration proceedings shall be English.
CANCELLATION POLICY
No cancellations or refunds can be made
No refunds will be issued for customer cancellations/Revalidation due to unforeseen attraction closings, Attraction Private Events , flight delays, flight cancellation, and other uncontrollable factors including Covid impact